Returns & Exchanges
At Kleva Range, we want you to be completely satisfied with your home essentials, which is why we offer a 30-day money-back guarantee on all our products. If your item is faulty or you have simply changed your mind, our streamlined return process ensures a quick and easy resolution.
Initiate Your Request
Contact our customer support team via email or our online portal with your order number and the reason for your return to receive a Return Authorization number.
Prepare the Package
Securely pack the items in their original packaging, ensuring all parts, accessories, and manuals are included to qualify for a full refund or exchange.
Ship to Kleva Range
Affix the provided shipping label or address the package to our warehouse facility, then drop it off at your nearest authorized postal service provider.
Processing and Refund
Once our quality control team inspects your return, we will process your refund or dispatch your exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing