Frequently Asked Questions
Everything you need to know about Kleva Range home solutions.
How long does shipping take for my order?
Most orders are processed within 24-48 hours. Standard shipping typically takes 3-7 business days depending on your location, while express options are available at checkout.
What is the Kleva Range Money Back Guarantee?
We offer a 30-day money-back guarantee on all products. If you are not completely satisfied with your purchase, you can return it within 30 days for a full refund of the product price.
Do your knives and kitchen tools come with a warranty?
Yes, our premium kitchenware and tools come with a 12-month manufacturer's warranty against defects in materials and workmanship under normal household use.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free payment options like Afterpay and Zip Pay.
Can I track my delivery once it has been dispatched?
Absolutely. Once your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your delivery progress in real-time.
How do I care for my Kleva Sharp products?
To maintain the longevity of your sharpeners and blades, we recommend wiping them with a damp cloth after use. Detailed care instructions are included in every product manual.